Shipping policy

We are committed to providing a smooth and reliable delivery experience for our customers. This Shipping Policy explains how we process, ship, and deliver orders placed through our online store.

We currently ship only within the United States and do not offer international shipping, local delivery, or local pickup options at this time.

Order Processing Times

All orders placed through the Racemion website are carefully processed and prepared for shipment after payment confirmation.

  • Orders are typically processed within 1–3 business days.
  • Processing times may vary during peak seasons, holidays, promotional events, or periods of high order volume.
  • Orders placed after business hours, on weekends, or on public holidays will begin processing on the next available business day.

Once your order has been processed and shipped, you will receive a confirmation email containing your shipment details and tracking information.

Shipping Locations

Racemion currently ships to:

🇺🇸 United States

We do not currently offer:

  • International shipping
  • Local delivery services
  • Local pickup or in-store collection

We are continuously working to improve our delivery options and may expand our shipping coverage in the future.

Shipping Costs

Shipping costs are calculated based on your order details, delivery location, and available shipping options during checkout.

We offer:

Free Standard Shipping on orders over $50

For orders below the free shipping threshold, applicable shipping charges will be displayed clearly at checkout before completing your purchase.

Customers are responsible for reviewing all shipping costs before placing an order.

Estimated Delivery Times

After your order has been processed and shipped, estimated delivery times are:

Shipping Method Estimated Delivery Time
Standard Shipping 3–7 Business Days


Please note that delivery times are estimates and may vary depending on your location, carrier delays, weather conditions, holidays, or other circumstances outside of Racemion’s control.

Order Tracking

Once your order has been shipped, Racemion will send you a shipping confirmation email containing your tracking information.

You can use the provided tracking number to monitor your package’s delivery progress.

If you do not receive your tracking information within the expected timeframe, please contact our support team for assistance.

Shipping Confirmation & Delivery Updates

After your order leaves our facility:

  • You will receive a confirmation email with shipment details.
  • Tracking information will be provided when available.
  • Delivery updates will be managed through the selected shipping carrier.

Please ensure that your shipping address is accurate and complete when placing your order. Racemion is not responsible for delays caused by incorrect or incomplete address information provided by the customer.

Lost, Damaged, or Missing Packages

Racemion takes great care in preparing and packaging every order. However, once a package has been handed over to the shipping carrier, certain delivery issues may occur that are outside of our direct control.

If your order:

  • Arrives damaged
  • Is lost during transit
  • Does not arrive within the expected delivery timeframe

Please contact us as soon as possible with your order details. We will work with you and the shipping carrier to help resolve the issue.

Address Changes & Order Modifications

If you need to update your shipping address or make changes to your order, please contact us as soon as possible.

We cannot guarantee changes after an order has entered the processing or shipping stage.

Customers are responsible for providing accurate shipping information at checkout.

Delays & Service Interruptions

While Racemion works hard to ensure timely deliveries, shipping delays may occur due to circumstances beyond our control, including:

  • Severe weather conditions
  • Carrier delays
  • Holidays and peak shipping periods
  • Transportation interruptions
  • Incorrect address information

We appreciate your understanding and patience during unexpected delays.

Contact Us

If you have any questions regarding your order or shipping details, please contact our support team.

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